12 reviews
3,4
50% zijn erg tevreden
12 Reviews
Yves
Merci Alpha cars, je suis plus que satisfait de mon achat, j’ai l’impression d’être dans une toute nouvelle voiture, merci pour votre service et votre disponibilité. Je vous encourage de continuer à faire plaisir à d’autres clients.
04.05.2024
Tiago
I recently purchased a car from your dealership and feel compelled to share my experience as a customer. While the initial conversations with the owner assured me of the car's good motor condition, unfortunately, my overall experience has been far from satisfactory. Upon receiving the vehicle, I noticed several issues that were not disclosed during our discussions. To begin with, the car was lacking a reflective vest and the key for the security bolts. Additionally, the coolant level was dangerously low, and the tires, instead of the recommended 2.4 bars, were inflated to only 1.6 bars. One of the tires had a puncture, requiring me to inflate it daily. Despite expressing my concerns, I decided to embark on a 2500km journey to Portugal. There was a significant coolant leak spreading throughout the engine. This not only jeopardized my safety but also led to unexpected expenses. Upon reaching out to the seller and explaining the issues, I received an apology and an assurance of responsibility. However, when I provided the invoices for the necessary repairs, the seller failed to acknowledge any liability and ceased all communication. I had hoped for a resolution and am disappointed that the seller did not stand by their commitment. This experience has left me with a negative impression of your dealership, and I cannot recommend it to others. While I understand that issues can arise with used cars, it is the responsibility of the seller to be transparent and address them, especially when safety is at stake. I bought the car with 138.000km and now with 143.000km, the car's timing chain, which I was told was in good condition, completely failed. Considering the lack of accountability and communication, I am hesitant to consider any future transactions with your dealership. I hope this feedback encourages improvements in customer service and transparency for the benefit of others who may be considering purchasing a vehicle from your establishment.
17.01.2024
Bes
Personnel flexible, à l'écoute et disponible. Très fiable.
23.11.2023
Ben
Véhicule importe d’Allemagne et pas signalé lors de la Vente. Flanc droit très mal réparé en carrosserie et aucune compétence du vendeur Il m’a mis à la porte quand je lui ai fais la remarque J’ai fais 130 kilomètres pour voir ce véhicule !!!
25.09.2023
david
le jeune vendeur et le patron sont gentils mais le soucis , c'est que le patron vérifie pas les voitures et il mentionne pas les défauts sur l'annonce donc il ya beaucoup de vis caché des rayures invisible avant l'achat et visible après l'achat , des impacts sur la carrosserie et le pare brise heureusement il ya la garantie moteur si non c'est la catastrophe .
16.06.2023
sébastien
Erreur dans l'annonce. Pas de réponses claires aux questions posées. Pas de possibilités de voir les papiers.
30.05.2023
MCA
Reprise ridicule !!!
06.03.2023
Tity
Disponible Kable accueillant sympathique
13.03.2022
Sam
Ils à essayé de me vendre une voiture à 8000eur avec le joint de culasse Peter
26.02.2021
Michel
Satisfait
07.02.2021